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How we protect your account and payment information

When you open an account with tiket77 and deposit via DANA, OVO, GoPay or QRIS, we keep your personal and financial data secure using industry-standard encryption.

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tiket77 How we protect your account and payment information
PRIVACY QUESTIONS

Reach our privacy and support team

Your privacy matters. If you have questions about how we handle your data, want to update your information, or need to request access to what we store, contact us through any of…

Email Support Send privacy questions or data requests to our support mailbox. Include your registered email or account username so we can locate your details quickly and respond within one business day.
In-App Chat Open tiket77 on mobile or desktop, go to Help, and start a chat with our team. They can walk you through privacy settings, explain data collection, and process account or payment history requests in real time.
Account Settings Log into your tiket77 account, navigate to Security, and review what personal information we have on file. You can update your phone number, email address, or payment method directly without contacting support.
DATA HANDLING

How we keep your information safe

tiket77 uses encryption to protect your account credentials and payment details the moment they leave your device.

Encryption Standard

All data transmitted between your device and tiket77 servers uses TLS 1.2 or higher. Your password is hashed and never stored in plain text. Payment details are processed through PCI-compliant gateways.

Cookies and Tracking

We use cookies to keep you logged in and to remember your language and game preferences. You can disable non-essential cookies in your browser settings; essential cookies cannot be disabled without losing account access.

Data Retention

Account data is retained for as long as your account is active. After you request account closure, we delete personal information within 90 days, unless local law requires us to keep transaction records for longer.

Third-Party Sharing

We share payment information only with your chosen payment provider (DANA, OVO, GoPay, QRIS) and our licensed payment processor. We do not share or sell your email, phone, or gambling history to marketers or affiliates.

Account Security

Set a strong password at registration; tiket77 enforces a minimum of 8 characters with letters, numbers, and symbols. Enable two-factor authentication in Security settings for added protection when logging in from new devices.

Your Right to Access

You can request a copy of all personal data tiket77 holds about you. Submit your request via email or in-app chat, and we will provide a downloadable file of your account details, transaction history, and communications within 14 days.

Privacy policy questions answered

Here are the questions we hear most often about how tiket77 handles your privacy and data.

We collect your full name, email address, date of birth, phone number, and residential address for account verification. When you deposit, we also record your chosen payment method (DANA, OVO, GoPay or QRIS account identifier) and the amount. Your login history and device information are logged for security purposes.

Yes. Log into your account, go to Account Settings > Privacy, and select "Request My Data." We will prepare a file containing your profile, transaction history, and communications within 14 days. Alternatively, email our support team with "Data Request" in the subject line.

Personal payment details are deleted within 90 days of account closure. However, we retain transaction records (deposit and withdrawal history) for the period required by local financial law. You can request permanent deletion of your email and phone number if no legal holds apply to your account.

No. We do not sell your personal information to marketers, data brokers, or advertisers. We share only essential payment information with your chosen payment provider (DANA, OVO, GoPay or QRIS) and our licensed payment processor to complete your transactions.

Review your login history in Account Settings > Security. It shows device type, location (by IP), and login time for every session. If you see an unfamiliar login, change your password immediately and enable two-factor authentication. Contact support via in-app chat if you suspect unauthorised access.

Where local law permits, we will notify you at least 30 days before closure and provide instructions to download your account data. Account balances are protected under tiket77's financial obligations. Your personal data will be securely destroyed after the legally required retention period expires.

Yes. Go to Account Settings > Privacy to adjust notifications and communication preferences. In your browser settings, you can disable non-essential cookies; however, disabling all cookies will prevent you from staying logged into tiket77. Contact support if you need guidance on privacy settings.

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